resolution Help Center - Resolution GmbH is an Atlassian Platnium Top Vendor making plugins.

Enterprise User Management Apps

Productivity Apps

Enterprise User Management Apps

single sign on documentation

SAML SingleSignOn (SSO) for Jira, Confluence, Bitbucket, Bamboo & Fisheye delegates user authentication to a SAML 2.0 IdP. Users already authenticated at the IdP can access Jira directly. It's compatible with most IdPs (MS ADFS, Azure AD, Shibboleth, Onelogin, Ping, RSA, IBM, WSO2, etc.)

user sync

Automatic user directory synchronization with Cloud providers and customer specific directories.

USER DEACTIVATOR DOCUMENTATION

User Deactivator automatically deactivates, filters & generates reports on active & non-active users
It can automatically deactivate users for you and deliver nice looking reports on which users has been deactivated. Keep your user directory clean.

API TOKEN AUTHENTICATION DOCUMENTATION

Disable basic authentication with users passwords completely and create multiple API tokens for users that can be restricted by IP Adress and revoked at any time.
Compatible with our Single Sign-On and User Directory Sync.

HTTP HEADER AUTHORIZATION

Authenticate user in Jira using HTTP headers set by your reverse proxy.

Productivity Apps

OUT OF OFFICE

Out-Of-Office Assistant App will automatically inform your colleagues if they have assigned you an issue in your absence. You can also pre-select a colleague to be your automatic reassignee/coverer for a specific or all your projects.

LANGUAGE TRANSLATION - JIRA SERVICE DESK

Language Translation - Jira Service Desk.
Unleash language limitations in your Jira Service Desk. With automatic language detection and translation, improve the productivity and efficiency of your agents.

READ RECEIPTS FOR JIRA SERVICEDESK

Read Receipts for Jira Servicedesk.
Know When Your Customer Reads Your Issue Updates. Always know if your customer received your email notification or read your update in the portal. Increase productivity by being able to tag unread cases or apply other automations. Create custom queues, SLA's and reports.

url redirect

Enables your teams to create Confluence URLs which are memorable.