resolution Help Center - Resolution GmbH is an Atlassian Platnium Top Vendor making plugins.

Enterprise User Management Apps

Productivity Apps

Test

`metaPageTitle`	resolution Help Center - Resolution GmbH is an Atlassian Platnium Top Vendor making plugins.
`metaDescription`	Resolution GmbH is an Atlassian Platnium Top Vendor making plugins. SAML SingleSignOn, API Token, User Directory Sync, Out Of Office Assistant, Language Translation,User Deactivator, HTTP Header Authentication, Read Receipts, Redirects, Vanity URLs

Enterprise User Management Apps

single sign on documentation

SAML SingleSignOn (SSO) for Jira, Confluence, Bitbucket, Bamboo & Fisheye delegates user authentication to a SAML 2.0 IdP. Users already authenticated at the IdP can access Jira directly. It's compatible with most IdPs (MS ADFS, Azure AD, Shibboleth, Onelogin, Ping, RSA, IBM, WSO2, etc.)

user sync

Automatic users, groups, directory sync including user group attributes synchronization. Synchronize users & Jira groups sync from Microsoft Azure AD, Okta, Google G Suite, Onelogin, Keycloak & more via API.

USER DEACTIVATOR DOCUMENTATION

Deactivate inactive users to save licenses. Automatically remove groups or disable users. Automate your bulk user management.
Users can be filtered (User Filter) by last activity date. You may exclude users / accounts who are or are not members of certain groups, as well as by application access. Keep the user directory clean of non-active users.

API TOKEN AUTHENTICATION DOCUMENTATION

Increase security for Jira REST API data connections from external services with API Tokens instead of username & passwords
In SAML SSO environments, users often have no local passwords anymore. This makes connecting external scripts, services and apps difficult. With API tokens (Personal Access Token) users can now access 3rd party apps.

HTTP HEADER AUTHORIZATION

This app allows to log in users automatically based on a request header. If you have a reverse proxy performing user authentication, this authentication can be passed through to Jira by adding the authenticated userid to a HTTP header.

Productivity Apps

OUT OF OFFICE

Automatically reassign Jira issues during your absence & avoid unanswered tasks & support cases. Setup your Jira Absence in Seconds like in Outlook. Jira Issues will be Covered. Reassigned issues are summarized in reports for smooth handovers.

LANGUAGE TRANSLATION - JIRA SERVICE DESK

Language Translation - Jira Service Desk.
Unleash language limitations in your Jira Service Desk. With automatic language detection and translation, improve the productivity and efficiency of your agents.

READ RECEIPTS FOR JIRA SERVICEDESK

Read Receipts for Jira Servicedesk.
Know When Your Customer Reads Your Issue Updates. Always know if your customer received your email notification or read your update in the portal. Increase productivity by being able to tag unread cases or apply other automations. Create custom queues, SLA's and reports.

link shortener

Refine flexible addresses under /go/ on your confluence instance; Give pages structure & memorable web addresses. Save Time and accelerate your tempo. Quickly access assets e.g. documentation, forms, roadmaps & calendar.

OpenID OAUTH Authorization

This plugin is an ideal add-on to enhance the customer service experience, if used in conjunction with standard Jira/Confluence as an open support and communication tool, it will speed up the customer sign-in process.