Core Concepts
Understanding the foundational concepts behind User Management & License Optimizer is essential for maximizing its effectiveness in your Atlassian environment. These concepts explain how the app integrates with Atlassian Cloud's architecture, manages permissions, and operates within your organizational structure.
The core concepts covered here provide the knowledge foundation you need to configure, secure, and optimize your user management workflows. From understanding how organizations and sites relate to each other, to grasping the nuances of Atlassian's permission model and the app's unique licensing approach, these fundamentals will help you make informed decisions about implementation and ongoing management.
Whether you're setting up the app for the first time or looking to optimize your existing configuration, these concepts serve as your guide to understanding how User Management & License Optimizer works within the broader Atlassian ecosystem.
Organizations and Sites
How Atlassian Cloud organizations and sites work, and how the app manages users across them.
Read more: Organizations and Sites →
User Roles & Permissions
Organization Admins, Product Admins, User Access Admins, and Site Admins - who can do what.
Read more: User Roles & Permissions →
Groups & Access Control in Atlassian Cloud
How groups control product access, default groups, SCIM-managed groups, and the app's group management capabilities.
Read more: Groups & Access Control in Atlassian Cloud →
Billing Models
Standard and Advanced editions, user multipliers, grace periods, and data retention.
Sync and Data Freshness
How the app synchronizes user data from your Atlassian organization and keeps it current.
Read more: Sync and Data Freshness →
What is a Billable User in Atlassian?
Which users count toward your Atlassian license and which are excluded.