Bulk Operations
Bulk Operations in User Management & License Optimizer enable administrators to perform actions on multiple users simultaneously, significantly reducing the time and effort required for large-scale user management tasks. This powerful feature ensures consistency and efficiency when managing users across your Atlassian organization.
What Are Bulk Operations?
Bulk Operations allow you to manage multiple users at once by:
Removing app access for multiple users across specific or all applications
Suspending user accounts in bulk across all Atlassian services
Adding or removing users from groups efficiently
Combining multiple actions in a single operation
Tracking all changes with detailed audit logs
These operations work across all connected sites in your organization, providing centralized control over user management tasks that would otherwise require manual processing of individual accounts.
Getting Started
Prerequisites
To use Bulk Operations:
Navigate to the User Browser in User Management & License Optimizer
Select users using the checkboxes in the table (at least one user required)
The selection count appears: "N of M users are selected"
Click the Bulk Operations button that appears
Note: The Bulk Operations button only appears when users are selected.
The Bulk Operations Modal
When you click Bulk Operations, a modal opens showing all available actions:
Remove App Access - Remove access to specific applications while preserving accounts
Suspend User - Temporarily disable accounts across all Atlassian services
Remove from Groups - Remove users from selected groups
Add to Groups - Add users to selected groups
You can select multiple actions to execute them in sequence during a single operation.
Key Benefits
Time Savings
Transform hours of individual user management into minutes of bulk processing. Operations that previously required clicking through dozens or hundreds of individual user profiles can now be completed with a few clicks.
Consistency
Ensure uniform application of user management policies across your organization. Bulk operations eliminate the human error that can occur when manually processing many users individually.
Multi-Site Management
Manage users across all your Atlassian sites from a single interface. Whether you have users spread across development, staging, and production sites, or across different geographic regions, bulk operations provide unified control.
Audit Trail
Every bulk operation is logged with complete details including:
Which administrator performed the action
Exact timestamp and duration
Complete list of affected users
Individual success/failure results
Detailed error messages for troubleshooting
Safety Features
Built-in protections prevent accidental administrative lockouts:
Organization administrators cannot be modified through bulk operations
Clear warnings and confirmations before execution
Detailed preview of actions before applying changes
Comprehensive results reporting for verification
How Operations Work Across Sites
Site-Aware Processing
When you perform bulk operations, the system understands your multi-site environment:
App tiles show site context - Each application displays which site it belongs to
Group associations - Groups indicate their site relationships
Targeted operations - Choose specific sites or work across all sites
Site-specific results - Results show outcomes per site for troubleshooting
User-Centric Approach
Bulk operations focus on users rather than sites:
Select users regardless of which sites they access
Operations affect their permissions across all relevant sites
Changes propagate automatically to each connected site
Single operation can impact multiple sites simultaneously
Common Use Cases
License Optimization
Scenario: Quarterly review identifies inactive users consuming expensive licenses
Solution: Filter inactive users, select all, remove app access for high-cost products
Outcome: Immediate license cost reduction with detailed savings reports
Employee Offboarding
Scenario: Department restructuring requires removing access for multiple team members
Solution: Filter by department groups, remove from internal groups, suspend accounts
Outcome: Complete access removal in minutes instead of hours
Contractor Management
Scenario: External contractors finishing project need access adjustments
Solution: Filter by contractor domains, remove development tools, maintain documentation access
Outcome: Precise access control without disrupting ongoing work
Onboarding Automation
Scenario: New team members need standard group assignments
Solution: Filter new users, add to department groups, assign standard access patterns
Outcome: Consistent onboarding experience with reduced administrative overhead
Compliance Enforcement
Scenario: Security audit requires removing administrative privileges
Solution: Filter by admin roles, remove from privileged groups, document changes
Outcome: Rapid compliance response with complete audit trail
Cross-Site Consolidation
Scenario: Migrating users between sites or consolidating environments
Solution: Remove access from legacy sites, add access to target sites, verify transitions
Outcome: Smooth site migrations with minimal user disruption
Security and Safety
Administrator Protection
Organization administrators are automatically excluded from bulk operations to prevent accidental lockouts. This safety feature:
Cannot be overridden or disabled
Applies to all bulk operations
Shows protected users in results
Ensures administrative continuity
Confirmation and Review
Before executing operations:
Review all selected actions and target users
Understand the impact of each operation
Verify operation sequence for combined actions
Cancel if any concerns arise
Comprehensive Logging
All bulk operations create permanent audit records:
Complete operation details with timestamps
Individual user processing results
Success and failure counts
Error messages and resolution steps
Administrator attribution and IP tracking
Operation Sequencing
When combining multiple actions in a single bulk operation, the order matters:
Sequential Processing
Operations execute in the order you select the checkboxes:
First selected operation executes first
Subsequent operations follow in order
System processes each operation completely before starting the next
Strategic Ordering Examples
Clean Transition (Moving users between teams):
First: Add to new groups (grants new access)
Then: Remove from old groups (removes old access)
Result: No access gaps during transition
Security Lockdown (Immediate privilege removal):
First: Remove from admin groups (removes privileges)
Then: Add to restricted groups (applies limitations)
Result: Immediate security improvement
License Optimization (Gradual access removal):
First: Remove expensive app access (cost savings)
Then: Remove from project groups (cleanup)
Finally: Suspend if needed (complete deactivation)
Integration with Other Features
User Browser
Bulk operations work seamlessly with User Browser features:
Filtering integration - Use saved filters to identify target users
Selection persistence - User selections remain active across filter changes
Real-time updates - Changes appear immediately in the user table
Context preservation - Site and filter context maintained throughout operations
Sync Functionality - Ensuring user data in the User Browser is accurate
Automated Tasks
Bulk operations complement automated workflows:
Manual override - Use bulk operations for immediate needs
Same filter logic - Leverage saved filters from automated tasks
Complementary timing - Manual operations between scheduled automation
Consistent results - Same underlying processing for reliability
Reporting and Compliance
Audit integration - Bulk operation logs feed compliance reports
Cost tracking - License optimization results support budget planning
Change documentation - Results provide evidence for access reviews
Metric calculation - Operations impact dashboard metrics and KPIs
Next Steps: Ready to perform your first bulk operation? Check out Performing Bulk Operations for step-by-step instructions on using each operation type.