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Settings

The Settings page in User Management and License Optimizer provides centralized configuration options for your organization. Access these settings by clicking on the Settings icon in the left navigation menu.

Overview

The Settings interface is organized into several key sections that allow you to configure how User Manager operates within your Atlassian Cloud environment. Each setting is designed to optimize user management workflows and ensure smooth synchronization across your organization.

Key Configuration Areas

Organization API Key Management

  • View and manage your organization's API key

  • Monitor expiration dates for API access

  • Update with new API keys when needed

Dashboard Configuration

  • User Inactivity Thresholds: Define when users should be considered inactive

    • Options range from 3 days to 6 months.

    • This setting affects how users are displayed in reports and automated tasks.

App Access Control

  • Grant additional administrators access to the User Management and License Optimizer App.

  • By default, only Organization Admins have access

  • Additional roles can be enabled:

    • Product Admins: Full access to all sites and actions

    • User Access Admins: Full access to all sites and actions (requires product access)

Important: When granting access to Product Admins or User Access Admins, they receive complete access to all sites, actions, and user data within User Manager. There are currently no in-app permission restrictions.

User Data Synchronization

  • Schedule automatic synchronization every 24 hours

  • Choose optimal sync times for your organization

  • Consider sync duration for large organizations (1000+ users may take 20+ minutes)

  • Align sync schedules with automated tasks for best results

Atlassian Automation Integration

  • Configure webhooks for automation workflows

  • Available webhook triggers:

    • Organization API key expiring in 7 days

    • Automated task failures

    • Automated task successes

  • Integrate with Automation for Jira to create custom workflows