Overview

The User Browser provides a unified view of all users across your Atlassian organization. It combines search, filtering, and bulk operations in a single interface.

What the User Browser Shows

The User Browser aggregates user data from all connected Atlassian sites (Jira, Confluence, Bitbucket, and others) into one searchable table. Administrators can:

• View all users across the organization with multi-site indicators

• Search by username or email and apply advanced filters

• See each user's sites, groups, roles, and last activity date

• Select users for bulk operations (remove access, suspend, manage groups)

• Save filter combinations as triggers for automated tasks

Interface Overview

The User Browser interface has two main areas: the filter panel on the left and the user table on the right.

User Browser displaying all users across all sites without filters applied.

Filter Panel

• Search bar - username or email (partial matches supported)

• Inactivity filter - time ranges from 3 days to 6 months

• Atlassian Apps / Not in Apps - filter by product access, including Jira Administration

• User Roles - Admin, Customer, User Access Admin, and others

• Groups - include or exclude specific groups

• Site - filter to a single site

• Email domains - multi-select domain filtering

For details on combining filters and saving them, see Searching and Filtering.

User Table

Each row shows a user with these columns:

• User - name and email (clickable to open Atlassian admin profile)

• Site - all sites where the user has access, regardless of active filters

• Groups - group memberships (expandable for long lists)

• Apps - product icons with hover details

• Roles - user roles across products

• Last Active - date that adapts to your current filter context

• Status - Active, Suspended, Deactivated, Not Invited, Invited, or Closed

The table supports pagination (10, 20, 50, 100, or 200 users per page) and individual or bulk selection via checkboxes. See Bulk Selections for selection options.

Common Use Scenarios

License Review for Inactive Users

1. Set inactivity filter (for example, 6 months)

2. Optionally add a product filter (for example, Jira Service Management)

3. Review the filtered list

4. Save the filter for recurring use

5. Select users and run a bulk operation to remove access

External User Access Audit

1. Filter by email domain (when contractors use a separate domain)

2. Add a "Customer" or "Guest" role filter

3. Review access levels

4. Review results in the app

Department Group Management

1. Filter by department-specific groups (for example, engineering-team, marketing-department)

2. Check for missing standard groups

3. Verify appropriate app access

4. Bulk add to required groups

Admin Access Review

1. Filter by "Admin" or "Site Admin" roles

2. Include the "Jira Administration" app filter

3. Review admin permissions across sites

Getting Started

1. Open User Management & License Optimizer from your Atlassian instance

2. Click User Browser in the navigation

3. The site selector defaults to "All Sites" - change it to focus on a specific site

4. Apply filters to narrow down users

5. Save useful filter combinations for future use and automated tasks

Related Pages

• Searching and Filtering - Advanced search and saved filters

• Bulk Selections - Select users for bulk operations

• Multi-Site Views - View users across all sites

• Sync Functionality - Keep user data current