Installation and Setup

What are the initial requirements for installing the Smartsheet for Confluence App?

The only requirement is that you must be a Confluence Cloud administrator

For more information, check the Installation guide.

How do I install the Smartsheet for Confluence app?

Find a step-by-step guide in the Installation section of the documentation.

Is there any configuration required post-installation of Smartsheet for Confluence?

No, unless you want to connect your Smartsheet with Confluence.

For more information on connecting your account, please refer to the Getting Started section.

Does Smartsheet for Confluence require a separate installation or activation in Smartsheet?

No, all the magic happens in Confluence.

Is there a trial version available for the Smartsheet for Confluence App?

Yes, you can try it for free for 30 days, and it is free for life on instances up to 10 users.
If you need more time to try the app, please contact our support team.

What do I do if the installation of Smartsheet for Confluence fails?

Wait some minutes and try to install it again. If the problem persists, please get in contact with our support team.

Can the Smartsheet for Confluence App be uninstalled easily?

Yes, this can be achieved in only a few steps.

For more information, please check the Uninstall section for a more detailed guide.

Is customer support available during the installation process of Smartsheet for Confluence?

The installation process is very fast and simple, but yes, we offer support during the process. Feel free to book a call with our support team at your convenience.

Is administrator access required for installing Smartsheet for Confluence App?

Yes, only admins can install or approve app installation.

Can Smartsheet for Confluence be installed for multiple Confluence spaces?

The app is installed on all spaces from your Confluence instance.

Does Smartsheet for Confluence installation process take a long time?

It depends on different factors, but it shouldn’t take more than 10 mins; otherwise, please contact Atlassian’s support team.