Important Update! This app will be discontinued soon!
Due to recent changes in Jira, which no longer ships with some components required for our Read Receipts app to run, we've made the tough decision to discontinue the app, as of Februar 5, 2025.
Read Receipts for Jira Service Desk Home
Read Receipts shows on the issue page if and when your last reply was read by the customer or not.
Documentation