Below, you find information to setup OpenAM and our apps. If you our need help or have questions, you can contact us via our helpdesk or book a free screen share session at https://resolution.de/go/calendly.

Step-by-Step Guides

Based on your user provisioning model, pick one of the following step-by-step guides.

In most cases we recommend to use OpenAM with Just-In-Time Provisioning

• OpenAM with Just-In-Time Provisioning
  Setting up authentication via SAML with OpenAM and using Just-in-Time Provisioning to create/update User Accounts during login. OpenAM does not support to transmit groups via SAML attributes. Hence, groups must be managed locally in your Atlassian product.
  
  

• OpenAM with Manual Provisioning
  Setting up authentication via SAML with OpenAM for Users that already exist in the Atlassian product.

Some important notes:

• User Sync functionality is currently only available for Jira & Confluence.

• Fisheye only supports Manual User Management.

Which Step-by-Step Guide you should pick?

Depending on your Atlassian product, you can choose from different user provisioning models. We recommend using User Sync, since it is easy to setup and maintain. 

In general, with OpenAM we support the following ways for user provisioning:

1. Just in Time Provisioning allows to create and update users on-the-fly when they log in. It is not possible to send groups via SAML for OpenAM. Thus, groups must be managed locally. See our detailed article for JIT.
2. LDAP synchronisation from Active Directory. Is you instance still synchronised to your Active Directory via LDAP, you can continue to do so. Please follow the "Manual User Management" Guide in this scenario.
3. For Manual User Management, the administrator has to has to create and update users on OpenAM and your Atlassian product by hand. We do not recommend it. See our article for Manuel User Management.
   
   

You might also find following documentation helpful: