Problem

We need to redirect individual Jira Service Management (JSM) URLs as opposed to the whole Jira Service Management Portal. Could you please advise, on how to achieve it?

Solution

To achieve what you've described, you can simply enable the SSO redirection for the Service Management Portal under the Redirection tab. After enabling this option you can use the drop-down menu to select the portals you want to have redirected for SSO. When you leave the drop-down blank all portals will be redirected. This feature is available from SAML Single Sign On plugin version 6.2.0. In case you have an older version installed please change to that version in the top right of this page to get the corresponding article that explains another way to solve this problem.