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User Browser Comparison: Jira vs Confluence vs Crowd vs User Deactivator

Searching to apply Bulk User Operations

This article explains in detail the advantages of the User Deactivator's user browser, included in the compared to Jira, Confluence, and Crowd.

  • The user browser can be found in the Bulk User Operations

  • It's designed to find any subset of users whose group memberships or general access to the application need to be modified.

Use Examples

The user browser allows administrators to:

  • Make complex searches

  • Administrate users in bulk, for example:

    • deactivating all the resulting users

    • assigning users to one or more groups, or

    • removing them from one or more groups

Comparison

Summary Comparison Matrix

The table below summarizes the main characteristics of the user browsers in Jira, Confluence, Crowd, and User Deactivator.


Jira

Confluence

Crowd

User Deactivator

Filter by Name

check mark

check mark

check mark

check mark

Filter by Status (Active/Inactive)

check mark

cross mark

check mark

check mark

Filter by Last Activity Date 

cross mark

cross mark

cross mark

check mark

Filter by Group

check mark

cross mark

cross mark

check mark

Filter by Multiple Groups

cross mark

cross mark

cross mark

check mark

Exclude Groups

cross mark

cross mark

cross mark

check mark

Filter by Directory

cross mark

cross mark

check mark

cross mark

Bulk User Operations

cross mark

cross mark

cross mark

check mark

1. Confluence's User Browser 

The search box in Confluence's user browser will find matches in either the name, email, or username.

Confluence User Browser.png


Elements

  1. Name Engine

Supported actions

  • Find users by basic user details

Unsupported actions

  • Specify the type of match, i.e. in the domain

  • Filter by groups

  • Identify each user's groups

  • Bulk actions, such as deactivating inactive users

Search results

  • Full Name

  • Username

  • E-mail


2. Jira's User Browser

Jira's user browser presents additional filters by group or status, and offers more information about each user:

  • Groups for each user

  • Login details

Jira User Browser.png

Elements

  1. Name engine

  2. Specify a group

  3. Specify with Jira application

  4. Specify Active or Inactive users

  5. Specify Users per page

Supported actions

  • Find users by basic user details

  • Find users by group

  • Filter by Status

Unsupported actions

  • Specify more than one group

  • Exclude groups

  • Operate in bulk

Search results

  • Full name

  • User name

  • E-mail

  • Groups

  • Login Details (Last login and login count)

  • Applications

  • Directory


3. Crowd's User Browser

Crowd has the ability to find users in different directories, but its search engine only combines text matches in the user details with a filter by status.

Crowd User Browser.png

Elements

  1. Name engine

  2. Directory

  3. User status

Supported actions

  • Find users by basic user details

  • Filter by directory

  • Filter by Status

Unsupported actions

  • Find users within a specific group

  • Exclude groups from the results

  • Operate in bulk

  • Search across directories

Search results

  • Name

  • User Name

  • E-mail

4. User Deactivator's User Browser

User Deactivator presents a more granular user browser under the Bulk User Operations tab.

Some of the benefits of using this browser include:

  • making complex searches by group

  • spotting users with Active status who haven't accessed the application since a specified date

  • finding users independently of the corresponding directory, for example in SSO scenarios with multiple IdPs


Reminder

User Deactivator is available for Jira, Confluence, and Bitbucket. Searches will return users of the application where the app is installed.


User Deactivator User Browser.png
Screen Shot 2020-06-19 at 11.18.55 AM.png

Elements

  1. Time since last activity

  2. Activity Status

  3. In Group filter

  4. Not in group filter

  5. Application Access

  6. Users per page

  7. Name engine

Supported actions

  • Find users by basic user details

  • Filter by status

  • Search across directories

  • Find users inactive since a specific date

  • Search users by group(s)

  • Exclude groups

  • Operate in bulk

Unsupported actions

  • Filter by directory

Search results

  • Full name

  • User name

  • Groups

  • Details (Last login and login count)

  • Applications

  • Directory