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How To Synchronize Users Manager Data to the User Profile in Jira from Azure AD

This article is complementary to How To Synchronize Profile Data To The User Profile In Jira Or Confluence and describes how you can sync the users manager data from Azure AD to the user profile in Jira. This functionality has been added to User Sync from version 1.5.0 and above.

Guide

To configure your User Sync connector to synchronize fields from the user's profile of your cloud provider, do the following:

Step 1: Access the settings

  • Go to the UserSync settings and click Edit for the connector you want to modify.

CleanShot 2020-11-05 Edit.png
  • Scroll down and click Show Advanced Settings.

CleanShot 2020-11-05 Advanced Settings.png

Step 2: Add Manager Attributes

  • Once in the advanced settings, scroll down to the Attribute Mapping and add a new entry to the table.

In this article we map the managers name, user name and email attribute.

  • For the Application Attribute, enter any key you like: 
    JIRA.PROP.key

In this article we used the following Application Attributes and selected the matching attribute as Connector Attribute:

Application Attribute

Connector Attribute

JIRA.PROP.Manager Name

manager.displayName (manager.displayName)

JIRA.PROP.Manager User Name

manager.userPrincipalName (manager.userPrincipalName)

JIRA.PROP.Manager Email

manager.mail (manager.mail)


CleanShot 2020-11-05 Attribute Mapping.png


There are additional connector attributes available that can be used for sync.

Connector Attribute

manager.city;manager.country;manager.department;manager.givenName;

manager.jobTitle;manager.mailNickname;manager.state;manager.streetAddress;

manager.surname;manager.usageLocation

Step 3: Save the settings

Save the connector settings as shown below:

CleanShot 2020-11-05 Save Advanced Settings.png

Step 4: Trigger the sync

There are three options to trigger the synchronization:

  • Updating a single user,

  • Starting a full sync,

  • Waiting for the next scheduled sync.

CleanShot 2020-11-05 Sync.png

When an admin user is now checking the public profile of the users in Jira you can see now the managers details. Other users will not see these details but those user properties can now be further processed in Jira.


CleanShot 2020-11-05 Jira User Profile Manager.png