Enable detailed logging
For JIRA and Confluence
The logging level can be increased for troubleshooting. To do this, go to the JIRA/Confluence Logging and Profiling (in the Administration section) configuration and add the following new entry:
de.resolution
with DEBUG
level

If you are using the User Sync SCIM Connector, you can use the following package: de.resolution.usersync.builtin.scim
After that, the plugin starts detailed logging in the
<JIRA home directory>/log/atlassian-jira.log
<Confluence home directory>/log/atlassian-confluence.log
For Bitbucket
To increase the plugin logging level for the troubleshooting in Bitbucket, please follow the steps below:
Mark the checkbox Enable debug logging in the Bitbucket Logging and Profiling configurations:
Bitbucket logging and profilingYou can choose now between adding the plugin debug logging packages at startup or at runtime:
To enable plugin debug logging whenever Bitbucket Server is started, edit the
<Bitbucket home directory>/shared/bitbucket.properties
file (if this file doesn't exist then you should create it) and add the following line:logging.logger.de.resolution=DEBUG
To enable plugin debug logging once Bitbucket Server has been started, edit the
<ADMIN_USERNAME> and
<BASE_URL>
part with your informations and run the following command in your terminal:curl -u <ADMIN_USERNAME> -v -X PUT -d "" -H "Content-Type: application/json" <BASE_URL>/rest/api/latest/logs/logger/de.resolution/debug
After that, the plugin starts detailed logging in the <Bitbucket home directory>/log/atlassian-bitbucket.log.