For the last decade, re:solution has provided the leading User Management apps for Atlassian on premise customers worldwide. In particular, we take pride in our exceptional customer service and our steadfast commitment to deliver the demands of our user base.

In line with our mission to provide excellent solutions for Data Center, and to keep meeting customer challenges for the foreseeable future while managing raising maintenance costs, we will be adjusting the prices for our SAML SSO apps.

Reach out to us: To discuss your budget for special projects, please raise a ticket with us: https://resolution.atlassian.net/servicedesk/customer/portal/1

What you need to know

  • What’s changing: The price is increasing in our SAML SSO apps for Jira and Confluence Data Center.

  • What doesn't change: The pricing for Bitbucket Data Center and for all Server app renewals will stay the same.

  • How big is the change: Price changes differ per tier and product. You can see all the changes below.

  • When will it start: On October 23rd 2023

New Features and Improvements

Here is a short summary of the main features and improvements that have been added to our SAML SSO and User Sync apps since late 2022. Note that all User Sync capabilities are included in the SAML SSO version out of the box:

Single Sign-On capabilities

  • SAML Single Sign-On 6.7.1 includes the User Sync 2.10.1 release. See the summary below or the  2.10.x release notes for the User Sync component.

  • Full support for OIDC authentication, including Single Logout for OIDC in Jira Service Management.

  • OAuth2 authentication with Atlassian, LinkedIn, GitHub, Twitter or Facebook

  • Automatic user deactivation with special group memberships (coming soon)

User Sync capabilities

  • Synchronization of profile pictures from Azure AD or Google Cloud Identity into Jira and Confluence

  • Local and Server side filtering, making large directory synchronizations up to 20x faster*

  • Single User Diff view, to examine the results of the sync on a single user directly in the UI
  • User sync simulations (coming soon)

  • User sync results browser (coming soon)

*Based on results reported by enterprise customers. Speed improvements depend on the number of groups and users in the instance, and the type of filter in use.

Data Center Pricing Changes

SAML Single Sign On(SSO) Jira SAML SSO (Data Center)

User TierCurrent Price (USD) New Price (USD)
Up to 50 users825950
Up to 100 users1,6501,900
Up to 250 users3,3003,795
Up to 500 users4,9005,635
Up to 750 users5,5006,325
Up to 1000 users6,1007,015
Up to 2000 users6,8007,820
Up to 3000 users7,5009,000
Up to 4000 users8,3009,960
Up to 5000 users9,10010,950
Up to 6000 users9,90011,900
Up to 7000 users10,70012,850
Up to 8000 users11,50013,800
Up to 9000 users12,30014,800
Up to 10000 users13,10015,720
Up to 11000 users13,90016,700
Up to 12000 users14,70017,640
Up to 13000 users15,50018,600
Up to 14000 users16,30019,560
Up to 15000 users17,10020,500
Up to 20000 users17,90021,500
Up to 25000 users18,90023,625
Up to 30000 users19,90024,900
Up to 35000 users20,90026,250
Up to 40000 users21,90027,500
Up to 45000 users22,90028,625
Up to 50000 users23,90029,875
Unlimited24,90032,000

SAML Single Sign On (SSO) Confluence SAML SSO (Data Center)

User TierCurrent Price (USD)New Price (USD)
Up to 500 users3,5004,025
Up to 1000 users5,5006,325
Up to 2000 users6,9007,950
Up to 3000 users7,9009,500
Up to 4000 users8,90010,700
Up to 5000 users9,90011,900
Up to 10000 users11,10013,320
Up to 15000 users12,30014,750
Up to 20000 users13,50016,200
Up to 25000 users14,70018,375
Up to 30000 users15,90019,875
Up to 35000 users17,10021,375
Up to 40000 users18,30022,875
unlimited19,50024,500

SAML Single Sign On (SSO) Bitbucket SAML SSO (Data Center)

User TierCurrent Price (USD)New Price (USD)
Up to 25 users230230
Up to 50 users420420
Up to 100 users760760
Up to 250 users1,5201,520
Up to 500 users2,0202,020
Up to 1000 users3,1003,100
Up to 2000 users5,5005,500
Up to 3000 users7,0007,000
Up to 4000 users8,5008,500
Up to 5000 users10,00010,000
Up to 6000 users11,50011,500
Up to 7000 users13,00013,000
Up to 8000 users14,50014,500
Up to 9000 users16,00016,000
Up to 10000 users17,50017,500
Up to 11000 users19,00019,000
Up to 12000 users20,20020,200
Up to 13000 users21,40021,400
Up to 14000 users22,60022,600
Up to 15000 users23,80023,800
Up to 16000 users25,00025,000
Up to 17000 users26,20026,200
Up to 18000 users27,40027,400
Up to 19000 users28,60028,600
Up to 20000 users29,80029,800
Up to 21000 users31,00031,000
Up to 22000 users32,20032,200
Up to 23000 users33,40033,400
Up to 24000 users34,60034,600
Up to 25000 users35,80035,800
Up to 26000 users37,00037,000
Up to 27000 users38,20038,200
Up to 28000 users38,40038,400
Up to 29000 users39,60039,600
29000+40,80040,800