Uninstalling User Deactivator

  1. Log in as a user with the Jira Administrators global permission.
  2. Choose the cog icon  at top right of the screen, then choose add-ons, select Manage add-ons (left tabs).

    (info)Tip: Use Keyboard Shortcut instead: g+g and start typing manage....
  3. Expand User Deactivator in the User-installed Add-ons.
  4. Click the Uninstall button.

Getting help

To get help check out our User Deactivator documentation or contact our support.

If you are upgrading your version of Jira, you current version of User Deactivator may not be compatible with the new Jira version.
The steps to take in this case are the following:

  1. Upgrade your Jira version
  2. Upgrade to a new compatible version of User Deactivator.