Frequently Asked Questions

Can I edit HubSpot object properties from Confluence?

No, users cannot edit HubSpot properties in the current version of HubSpot CRM for Confluence.

Can I create HubSpot objects from Confluence?

Yes, users are able to create HubSpot objects within Confluence (if they have been given this permission during the setup of the connection). This is done within the "HubSpot Search" page.

Does HubSpot CRM for Confluence support custom HubSpot properties?

Yes, HubSpot CRM for Confluence supports custom HubSpot properties (make sure they are checked when setting up the connection).

Can any Confluence user edit HubSpot CRM records without having a HubSpot account?

No, the current version of the app only allows Confluence users to read and create HubSpot CRM objects.

Can any Confluence user read HubSpot CRM records without having a HubSpot account?

Yes, as long as they have permission to access the page and the space where that information has been added.

Can I embed HubSpot CRM records with a free account?

Yes, HubSpot CRM records can be embedded in Confluence Cloud from a free HubSpot CRM.

Can I embed HubSpot CRM records without a HubSpot account?

Once the connection has been established, Confluence users with the right permissions can embed HubSpot CRM records without the need for an account in HubSpot tied to that user.

Yes, HubSpot CRM for Confluence is a very smart approach to some GDPR requirements. For example, as soon as personal and company records are removed from HubSpot, they will disappear from Confluence Cloud.