Below, you find information to setup OneLogin and our SAML SSO apps for Atlassian Data Center and Server products. If you need our need help or have questions, you can contact us via our helpdesk or book a free screen share session at

Step-by-Step Guides

Based on your user provisioning model, pick one of the following step-by-step guides.

In most cases we recommend to use OneLogin with User Sync.

Some important notes:

Which Step-by-Step Guide should you pick?

Depending on your Atlassian Data Center or Server product, you can choose from different user provisioning models. We recommend using User Sync, since it is easy to setup and maintain

In general, with OneLogin we support the following ways for user provisioning:

  1. User Sync allows to sync users periodically from OneLogin, but also when they log in for the first time into your Atlassian product. See our detailed article for User Sync.
  2. Just in Time Provisioning allows creating and update users on-the-fly when they log in. See our detailed article for JIT.
  3. LDAP synchronisation from Active Directory. Is you instance still synchronised to your Active Directory via LDAP, you can continue to do so. Please follow the "Manual User Management" Guide in this scenario.
  4. For Manual User Management, the administrator has to create and update users on OneLogin and your Atlassian Data Center or Server product by hand.
    We do not recommend it. See our article for Manual User Management.

Model/FunctionAdmin EffortPro's and Con's

User Sync

  • Uses OneLogin API to perform regular sync
  • Users and Groups created & updated shortly after done in OneLogin
  • Users can be disabled
  • Additional attributes can be written to Jira User Properties
Just in Time Provisioning


  • Creates & Updates users based on information in the SAML Response during Login
  • Users are only created on their first Login.
  • Users & Groups are updated only during SAML authentication.
Manual User ManagementHigh 

  • Here no sync happens
  • Needs manual maintenance of 2 User bases (or is done via custom developments).