Searching to apply Bulk User Operations

This article explains in detail the advantages of the User Deactivator's user browser, included in the compared to Jira, Confluence, and Crowd.

  • The user browser can be found in the Bulk User Operations
  • It's designed to find any subset of users whose group memberships or general access to the application need to be modified.

Use Examples

The user browser allows administrators to:

  • Make complex searches
  • Administrate users in bulk, for example:
    • deactivating all the resulting users
    • assigning users to one or more groups, or
    • removing them from one or more groups

Comparison

Summary Comparison Matrix

The table below summarizes the main characteristics of the user browsers in Jira, Confluence, Crowd, and User Deactivator.


JiraConfluenceCrowdUser Deactivator
Filter by Name(tick)(tick)(tick)(tick)
Filter by Status (Active/Inactive)(tick)(error)(tick)(tick)
Filter by Last Activity Date (error)(error)(error)(tick)
Filter by Group(tick)(error)(error)(tick)
Filter by Multiple Groups(error)(error)(error)(tick)
Exclude Groups(error)(error)(error)(tick)
Filter by Directory(error)(error)(tick)(error)
Bulk User Operations(error)(error)(error)(tick)

1. Confluence's User Browser 

The search box in Confluence's user browser will find matches in either the name, email, or username.


Elements
  1. Name Engine
Supported actions
  • Find users by basic user details
Unsupported actions
  • Specify the type of match, i.e. in the domain
  • Filter by groups
  • Identify each user's groups
  • Bulk actions, such as deactivating inactive users
Search results
  • Full Name
  • Username
  • E-mail


2. Jira's User Browser

Jira's user browser presents additional filters by group or status, and offers more information about each user:

  • Groups for each user
  • Login details

Elements
  1. Name engine
  2. Specify a group
  3. Specify with Jira application
  4. Specify Active or Inactive users
  5. Specify Users per page
Supported actions
  • Find users by basic user details
  • Find users by group
  • Filter by Status
Unsupported actions
  • Specify more than one group
  • Exclude groups
  • Operate in bulk
Search results
  • Full name
  • User name
  • E-mail
  • Groups
  • Login Details (Last login and login count)
  • Applications
  • Directory

3. Crowd's User Browser

Crowd has the ability to find users in different directories, but its search engine only combines text matches in the user details with a filter by status.

Elements
  1. Name engine
  2. Directory
  3. User status
Supported actions
  • Find users by basic user details
  • Filter by directory
  • Filter by Status
Unsupported actions
  • Find users within a specific group
  • Exclude groups from the results
  • Operate in bulk
  • Search across directories
Search results
  • Name
  • User Name
  • E-mail

4. User Deactivator's User Browser

User Deactivator presents a more granular user browser under the Bulk User Operations tab.

Some of the benefits of using this browser include:

  • making complex searches by group
  • spotting users with Active status who haven't accessed the application since a specified date
  • finding users independently of the corresponding directory, for example in SSO scenarios with multiple IdPs


Reminder

User Deactivator is available for Jira, Confluence, and Bitbucket. Searches will return users of the application where the app is installed.


Elements
  1. Time since last activity
  2. Activity Status
  3. In Group filter
  4. Not in group filter
  5. Application Access
  6. Users per page
  7. Name engine
Supported actions
  • Find users by basic user details
  • Filter by status
  • Search across directories
  • Find users inactive since a specific date
  • Search users by group(s)
  • Exclude groups
  • Operate in bulk
Unsupported actions
  • Filter by directory
Search results
  • Full name
  • User name
  • Groups
  • Details (Last login and login count)
  • Applications
  • Directory