Important Update Effective February 1, 2024!
Due to recent changes in Jira and Confluence, we've made the tough decision to discontinue the OpenID Connect (OIDC)/OAuth app and no longer provide new versions for the newest Jira/Confluence releases as of January 31, 2024.
This is due to some necessary components no longer shipping with Jira/Confluence, which would require some extensive rewrites of the OIDC App.
Important Update! This app will be discontinued soon!
Due to recent changes in Jira, which no longer ships with some components required for our Read Receipts app to run, we've made the tough decision to discontinue the app, as of Februar 5, 2025.
Important Update! This app will be discontinued soon!
We've made the tough business decision to discontinue the app, as of January 11, 2025.
Using Appdynamics javaagent with the SAML SSO
Problem
We are using the Appdynamics javaagent with Jira/Confluence. When trying to install/enable the SAML SSO plugin, it fails with an undefined error message.
The following lines may appear in the log:
/rest/plugins/1.0/ [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.resolution.samlwrapper-plugin'
Caused by: java.lang.ExceptionInInitializerError
Caused by: org.w3c.dom.ls.LSException: An unsupported encoding is encountered.
Solution
By adding the following atlassian.org.osgi.framework.bootdelegation option to the Jira/Confluence startup script (Setting Jira properties and options on startup, Configuring Confluence System Properties ) the problems should be solved:
-Datlassian.org.osgi.framework.bootdelegation=META-INF.services.*,com.yourkit,com.singularity.*,com.jprofiler,com.jprofiler.*,org.apache.xerces,org.apache.xerces.*,org.apache.xalan,org.apache.xalan.*,sun.*,com.sun.jndi,com.icl.saxon,com.icl.saxon.*,javax.servlet,javax.servlet.*,com.sun.xml.*,com.sun.org.apache.xerces.*
If the issue still remains, please contact our support here: Customer Support