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Suggested Jira Issue Selection

Configure which Jira issues appear as suggestions during the My Update preparation phase. NASA offers four filter methods for suggested issues, configured in Settings > General under Suggested Issues.

Filter Methods Overview

Choose one of the four methods to control which issues appear in the suggested issues panel:

Method

Description

Best For

Priority

Filter by issue priority (e.g., Highest, High)

Teams that focus on high-priority items first

Issue Type

Filter by issue type (e.g., Bug, Task, Story)

Teams that discuss specific work categories

Status

Filter by workflow status (e.g., In Progress, To Do)

Teams that review items by progress stage

By Jira Issue Filter

Use a saved Jira filter with custom JQL

Advanced filtering with full JQL flexibility

Priority

Select Priority to filter suggested issues by their priority level. Choose one or more priority values from the dropdown.

Priority filter option selected in the Suggested Issues configuration with Highest priority chosen
Select Priority and choose the priority levels to include.

Issue Type

Select Issue Type to filter by work item categories. Choose one or more issue types from the dropdown.

Issue Type filter option selected in the Suggested Issues configuration
Select Issue Type and choose the types to include.

Status

Select Status to filter by workflow status. Choose one or more statuses from the dropdown.

Status filter option selected in the Suggested Issues configuration
Select Status and choose the workflow statuses to include.

By Jira Issue Filter

Select By Jira Issue Filter to use a saved Jira filter with custom JQL. Start typing the filter name in the dropdown to find and select it.

By Jira Issue Filter option selected in the Suggested Issues configuration
Select By Jira Issue Filter and search for your saved filter.

Filter Sharing Required

Set the filter’s Viewers to My organisation so all participants can access it. Click Add after selecting “My organisation” - the permission is not applied by clicking Save alone.

Jira filter sharing dialog with Viewers set to My organisation
Set Viewers to “My organisation” and click Add to share the filter.

  • Getting Started - full stream creation wizard including suggested issues step

  • General Settings - configure suggested issues and other stream settings

  • Filters - create custom JQL and Confluence filters for your stream

  • JSM Board Setup - required setup when using Jira Service Management