We added a new configuration option, which is available since version 5.4.0.

Purpose

License Optimizer queries available licenses for every request from users who are currently not in the license group and need to be added. We've seen a couple of instances that can't handle the volume of these queries, and the only solution is to run them less frequently.

Caveats

It's only safe to enable this option if you have enough free licenses available so that you never exceed it in that one-minute timeframe. You need to be particularly careful in Confluence because License Optimizer assigns users to the license group even if they are not physically using Confluence but:

• Are watchers of spaces, pages, or blogs and expected to receive an e-mail notification upon update 

• Are being mentioned by somebody

That can lead to a spike in the license group's member count, e.g., if a page is updated and 50 watchers who don't have a license need to be added to the group.