Jira Admin Quick Reference Guide

Overview

This quick reference guide helps Jira Administrators manage Out of Office Assistant at the system level. As a Jira Admin with System Administration permission, you have complete control over the app's configuration, user management, integrations, and global settings. You are the primary point of contact for system-wide absence management.

🎯 Your System-Level Capabilities

As a Jira Administrator, you can:

✅ All End User, Out of Office Admin, and Project Admin capabilities
✅ Configure global settings and system preferences
✅ Manage all users across all projects
✅ Set up and maintain all integrations
✅ Create and manage API tokens
✅ Monitor system health and performance
✅ Install and configure the app

🚀 Jira Admin Walkthrough

Step 1: Initial App Setup

First-Time Configuration:

Install App: Atlassian Marketplace → Out of Office Assistant
Access Admin Interface: Apps → Out-Of-Office Assistant → User Administration
Configure Global Settings: Click "Global Settings" button
Set System Defaults: Configure organization-wide preferences
Enable Features: Activate desired functionalities

📖 Related Guide: Permissions and Access Requirements - Understanding permission architecture

Step 2: Global Settings Configuration

Key Global Settings:

API Token Creation: Allow/restrict user token generation
Integration Defaults: Set organization-wide integration preferences
Notification Settings: Configure system notifications
Performance Options: Optimize for your instance size
Security Controls: Set access restrictions

Navigation: User Administration → Global Settings button

Step 3: Integration Setup

System-Wide Integrations:

Tempo Integration: Configure API token and internal issues
Calendar Defaults: Set organizational calendar preferences
Slack Workspace: Enable workspace-wide integration
API Access: Manage REST API permissions

📖 Related Guides:

Integrations

📋 System Administration Reference

User Administration Interface

Complete System View:

Tab	Purpose	Admin Actions
Users	All users across instance	Create rules, view status, manage
REST API Permissions	Token management	Create, revoke, monitor tokens
Global Settings	System configuration	Set defaults, enable features
Integration Status	Connection health	Monitor, troubleshoot, configure

🛠️ System-Level Tasks

Organization-Wide Deployment

Rollout Strategy:

Phase 1: Infrastructure
- Install and configure app
- Set global defaults
- Configure integrations
Phase 2: Admin Training
- Train Out of Office Admins
- Document procedures
- Guide personal template creation
Phase 3: Pilot Teams
- Select test groups
- Monitor usage
- Gather feedback
Phase 4: Full Deployment
- Enable for all users
- Monitor performance
- Optimize settings

🔗 Essential Admin Resources

System Configuration:

Permissions and Access Requirements - Permission architecture
REST API Endpoints Documentation - API management
Installation Guide

Integrations

Google Workspace Calendar Integration - Sync "Out of Office" calendar events
Tempo Timesheets - User Configuration - Connect timesheet plans to absence rules
Microsoft Outlook Integration - Connect Office 365 with Out of Office

User Management:

Interface Tour and Navigation Guide - Complete UI reference
Rule Configuration Guide - Rule management
Out of Office Templates - Understanding personal templates

🚨 Escalation and Support

Contact Resolution Support:

Installation problems
License issues
Bug reports
Feature requests
Performance degradation
Integration failures

Support Information:

Guide Status: ✅ COMPLETE