The Out-Of-Office Assistant sends absence messages when a Jira Software user or a Jira Service Desk agent gets an issue assigned while not in the office.

Features & Benefits

• Date-based rules defining coverers and an automated response message
• Send Out of Office Messages to Service Desk Customers
• Assign open issues to coverers
• Add coverers as watchers
• Find a list of all assignees who are Out of the Office today
• See upcoming leaves
• Use automation rules to assign to coverers also using customer comments as a trigger

Use Cases

• Team members can define Out of the Office rules when traveling
• Team members who have been temporarily shifted to a different initiative can announce that their assignations won't be prioritized
• Managers can use JQLs to retrieve comprehensive list of all the Jira issues with assignees who are out of the office

Documentation

Visit our App on the Marketplace

Out Of Office Assistant for Jira Cloud