Video Introduction And Tutorial

Keep Issues Flowing while your users are Out of the Office

Out-Of-Office Assistant allows Jira users to take time off from Jira without blocking progress on important work.

Out-Of-Office Assistant consists of rules that:

send absence messages when a Jira Software user, a Jira Work Management user, or a Jira Service Desk agent is assigned an issue during their time off.
reassign new issues automatically to a delegate owner (coverer)
warn that a user who has been mentioned is on leave or will be on leave soon.

Out of Office rules that include an automated response message and a coverer (coverers are optional but we strongly recommend them).
Use JQLs to define exactly which issues should be reassigned by each rule.
Send Out of Office Messages also to Service Desk Customers.
When a rule is created, already open issues can be delegated to coverers in bulk.
Add coverers as watchers.
Full view of scheduled leaves across your entire Jira instance.
Use automation rules to assign to coverers also using customer comments as a trigger.
Activate, modify or deactivate rules from Slack or Zapier.

Define Out of the Office rules when traveling, or during sabbaticals, child care, sick leaves, etc.
Create a permanent delegation structure for functional teams and organizations based on shifts.
Team members who have been temporarily shifted to a different initiative can announce that their assignations won't be prioritized.
Take sick days and spontaneously activate a rule from your phone using the Slack app.
Managers can use JQLs to retrieve a comprehensive list of all the Jira issues with assignees who are out of the office.