The Out-Of-Office Assistant sends absence messages when a Jira Software user or a Jira Service Desk agent gets an issue assigned while not in the office.

Features & Benefits

  • Date-based rules defining coverers and an automated response message
  • Send Out of Office Messages to Service Desk Customers
  • Assign open issues to coverers
  • Add coverers as watchers
  • Find a list of all assignees who are Out of the Office today
  • See upcoming leaves
  • Use automation rules to assign to coverers also using customer comments as a trigger

Use Cases

  • Team members can define Out of the Office rules when traveling
  • Team members who have been temporarily shifted to a different initiative can announce that their assignations won't be prioritized
  • Managers can use JQLs to retrieve comprehensive list of all the Jira issues with assignees who are out of the office

Documentation

 

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Out Of Office Assistant for Jira Cloud