How can the app notify teammates when someone sets an Out of Office status?

Currently, there is no notification feature for teammates when a new Out of Office rule is created.

Feature request: For interest in such an option, please raise a ticket with our support team here with the summary “rule notifications”.

Can users customize their own notifications for Out of Office alerts?

Users can customize their Out of Office messages per rule, allowing for contextual customization.

Further reading: Adding and Modifying Rules.

Is it possible to receive notifications when an Out of Office period is about to begin?

There are currently no pre-start notifications for Out of Office rules.

Feature request: For interest in this feature, please raise a ticket with our support team here with the summary “upcoming absence notifications”.

Can administrators configure global notification settings for the Out of Office statuses?

There are no global notifications for new Out of Office rules.

Feature request: If this feature is desired, please raise a ticket with our support team here with the summary “absence notifications”.

Can JIRA Service Management (JSM) customers be notified automatically when their issue assignee goes Out of Office?

Out of Office messages can be sent over the customer portal when an issue is assigned to a user with an active rule. 

Further reading: Sending Out of Office Messages to Service Desk Customers

Is there a digest option that consolidates Out of Office notifications?

Currently, there are no Out of Office notification digests.

Feature request: If you’re interested in this feature, please raise a ticket with our support team here with the summary “absence notifications and digest”.

What happens to notifications when an Out of Office period is extended?

When an Out of Office period is extended, the message and reassignments are also extended. However, there are no notifications for such changes.

Feature request: To request this feature, please raise a ticket with our support team here with the summary “notifications for rule extensions”.

Can we receive Out of Office notifications via Slack or other integrations?

The integration with Slack allows for creating and modifying Out of Office rules but does not send notifications for absences.

Feature request: For interest in Slack notifications, please raise a ticket with our support team here with the summary “Slack notifications”.

Can I get a notification when an Out of Office rule is automatically triggered?

There are no notifications when Out of Office rules are triggered.

Feature request: For interest in active absence notifications, please raise a ticket with our support team here with the summary “active absence notifications”.

Can notifications be targeted to specific groups, like developers or managers?

Currently, there are no targeted notifications by role.

Feature request: For selective notifications, please raise a ticket with our support team here with the summary “selective notifications by role”.

Does the Out of Office App support notifications for hybrid work models, reflecting in-office and remote statuses?

Out of Office Assistant does not currently support in-office versus remote status notifications.

Feature request: For interest in this feature, please raise a ticket with our support team here with the summary “remote vs in-office status”.

Do Out of Office notifications include details about delegate or coverer arrangements?

Out of Office messages can include any details, including coverer arrangements. However, there are no notifications for appointed coverers or approvers.

Feature request: To request this feature, please raise a ticket with our support team here with the summary “appointment notifications”.

Are users notified in real-time when their Out of Office status is about to expire?

There are currently no notifications for expiring Out of Office rules.

Feature request: To request this feature, please raise a ticket with our support team here with the summary “expiring rule notifications”.