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Out of Office Assistant

Out of Office Assistant

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Important Update Effective February 1, 2024!
Due to recent changes in Jira and Confluence, we've made the tough decision to discontinue the OpenID Connect (OIDC)/OAuth app and no longer provide new versions for the newest Jira/Confluence releases as of January 31, 2024.
This is due to some necessary components no longer shipping with Jira/Confluence, which would require some extensive rewrites of the OIDC App.

Click here for more info!

Important Update! This app will be discontinued soon!
Due to recent changes in Jira, which no longer ships with some components required for our Read Receipts app to run, we've made the tough decision to discontinue the app, as of Februar 5, 2025.

Important Update! This app will be discontinued soon!
We've made the tough business decision to discontinue the app, as of January 11, 2025.

Out of Office Assistant
Current: User Guide

User Guide

Out of Office Templates

The List of Out of Office Rules

The Out of Office User View

Adding and Modifying Rules

JQL based rules

Add Out of Office tags to mentions

Assigning open issues to coverers or adding them as watchers

Assigning from the Issue Context

Displaying Agent Availability in the JSM Portal

Delegating Approvals with Approver Coverers in Jira Service Management

Sending out of office messages to service desk customers

Out of Office comments when a customer answers to an absent JSM agent

Send an Out of Office message when the reporter is away

Configuring Jira boards to show who is Out of Office

Skip absent group members in a Round Robin automation

Using JQL to find issues depending on the Out of Office status of assignees

Using JQL to report on issues reassigned by Out of Office

The Out of Office Assistant REST API

Integration with Slack

Integration with Zapier

Approver Change not working - Permission Scheme

Timezone selection

Adjusting source priorities

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