Rule Configuration

Questions about rule configuration. Each one is answered on its own page, which links to the guide that covers it in full.

• Can I name a group or a team as coverer?

• Can I stop certain people being chosen as coverers?

• Can a rule cover part of a day?

• Can a rule repeat?

• Can more than one rule be active at once, and which one acts?

• How do I pause, edit or delete a rule?

• My absence changed. Do I have to change the rule?

• What do AVAILABLE, LEAVING SOON and OUT OF OFFICE mean, and can I set one directly?

• What happens to the work items already assigned to me?

• Which timezone does a rule use?

• Which work items does a rule act on?

• Why are Edit, Delete and Pause greyed out on one of my rules?

• Why is the Create Rule button greyed out?

Related pages

• FAQ - every question, grouped by topic.