Accessing the rules list

To access the Rules list, access the app from the app dropdown in the top menu:

App dropdown

Then, you will be welcomed by the list of Out of Office rules.

Out of Office rule list


Possible Actions on the Rules List

The list shows an ordered list of all out-of-office rules you defined. As they reach their end date, they will show in the "Expired" tab.

There are five different actions

  • Add a new rule, by clicking on the blue button at the top right
  • Download event to get the ics file with the rule to load it on calendar applications like Outlook, Google Calendar, or iCalendar. This can be done by clicking on the More actions button → Download Event
  • Edit a rule by clicking on the More actions button → Edit rule
  • Delete a rule, by clicking on the More actions button → Delete rule
  • Switch the rule on or off. Open-ended rules without a defined end date show this toggle on the right side.
  • Assign your open issues to coverers or add coverers as watchers. Click on the blue user icon to activate this function.

Besides these operations, clicking on the number in the Reassigns column will produce the full list of issues that have been reassigned by that rule.