Important Update Effective February 1, 2024!
Due to recent changes in Jira and Confluence, we've made the tough decision to discontinue the OpenID Connect (OIDC)/OAuth app and no longer provide new versions for the newest Jira/Confluence releases as of January 31, 2024.
This is due to some necessary components no longer shipping with Jira/Confluence, which would require some extensive rewrites of the OIDC App.
Important Update! This app will be discontinued soon!
Due to recent changes in Jira, which no longer ships with some components required for our Read Receipts app to run, we've made the tough decision to discontinue the app, as of Februar 5, 2025.
Important Update! This app will be discontinued soon!
We've made the tough business decision to discontinue the app, as of January 11, 2025.
How To Get Started
How do I initiate the HubSpot for Jira integration after installation?
After installation, access the connection settings from the "Apps" section within Jira to connect your HubSpot account by authenticating and authorizing the integration permissions. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
What are the first steps to take once the HubSpot for Jira integration is installed?
Begin by linking your first Jira issue to a HubSpot record to familiarize yourself with the integration's functionality and ensure configurations are correct. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
Where can I find the HubSpot for Jira integration settings within Jira?
The integration settings are located within the 'Apps' section of Jira's administrative settings, where you can find HubSpot for Jira. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
How do I link specific Jira projects to HubSpot?
Within the integration settings, select the Jira project(s) you wish to link to your HubSpot account and configure the specific type of data or records to sync. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
Can I customize the data that is shared between HubSpot and Jira?
Yes, the integration settings allow for the customization of shared data fields, enabling you to specify which information is synchronized between platforms. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
What should I do if the integration isn't working as expected after setup?
Verify that the connection is correctly configured, check both HubSpot and Jira for any authentication issues, and consult the documentation for troubleshooting tips. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
Is there a way to test the HubSpot for Jira integration without affecting live data?
Consider creating test records in both HubSpot and Jira to trial the integration and confirm the expected behavior without risking real data alterations. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
How do I train my team to use the HubSpot for Jira integration?
Utilize available documentation, instructional videos, and perhaps schedule a training session to demonstrate the integration's usage and benefits to your team. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
Where can I find additional resources to help with the integration?
Explore the resolution.de website, the Atlassian Marketplace listing, and forums for FAQs, user communities, and further documentation. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)
Who should I contact for support if I encounter issues with the integration?
For immediate support, reach out through the support channels provided on the integration's page in the Atlassian Marketplace, or contact our customer support. [Getting Started Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/getting-started)