Important Update Effective February 1, 2024!
Due to recent changes in Jira and Confluence, we've made the tough decision to discontinue the OpenID Connect (OIDC)/OAuth app and no longer provide new versions for the newest Jira/Confluence releases as of January 31, 2024.
This is due to some necessary components no longer shipping with Jira/Confluence, which would require some extensive rewrites of the OIDC App.
Important Update! This app will be discontinued soon!
Due to recent changes in Jira, which no longer ships with some components required for our Read Receipts app to run, we've made the tough decision to discontinue the app, as of Februar 5, 2025.
Important Update! This app will be discontinued soon!
We've made the tough business decision to discontinue the app, as of January 11, 2025.
Security and Compliance
Does HubSpot CRM for Jira help comply with GDPR and other privacy regulations?
Yes, HubSpot CRM for Jira is a very smart approach to some GDPR requirements. For example, as soon as personal and company records are removed from HubSpot, they will disappear from Jira Cloud.
How is data encrypted during transmission between HubSpot and Jira?
Data transmitted between HubSpot and Jira uses secure, encrypted channels (typically SSL/TLS) to ensure that data is protected in transit. Always verify that you are using the latest versions of both platforms to take advantage of current encryption standards. [Security Guide](#)
What measures are in place to ensure the confidentiality of our data within the integration?
The integration adheres to strict data access controls, ensuring only authorized users within your organization can view or manipulate data. Both HubSpot and Jira offer role-based access controls to further secure data within the platforms. [Security Guide](#)
Does the integration comply with GDPR and other data protection regulations?
Yes, the integration is designed to comply with GDPR and other relevant data protection regulations, providing features such as data access requests, data erasure capabilities, and detailed data processing agreements. Users should refer to both HubSpot and Jira’s compliance documentation for specifics. [Compliance Guide](#)
How can I audit user activities or changes made through the integration?
Both HubSpot and Jira provide auditing capabilities which log user activities and changes. The integration ensures that actions taken, such as data syncs or updates, are traceable within these audit logs. [Security Guide](#)
What happens to our data if we decide to uninstall the integration?
Upon uninstallation, the integration will cease to transmit data between HubSpot and Jira. [Security Guide](#)
Is there any risk of data duplication or leakage between HubSpot and Jira due to the integration?
The integration is designed with data integrity in mind, minimizing the risk of duplication or leakage. Data flow is controlled and monitored, with options to configure precisely which data is synchronized between the platforms. [Security Guide](#)
Can we restrict the integration to operate within certain geographical boundaries for compliance reasons?
Data residency options depend on the capabilities of HubSpot and Jira. Users should consult the platforms’ documentation for configuring data processing locations in compliance with local laws. [Compliance Guide](#)
How are API keys or credentials managed securely within the integration?
API keys and credentials are stored securely, with access strictly limited to required processes. Both HubSpot and Jira employ secure storage and access mechanisms to prevent unauthorized use. [Security Guide](#)
What ongoing security measures should we take to maintain the integrity of the integration?
It’s important to regularly review access controls, keep both HubSpot and Jira software up to date, and monitor for any irregularities within audit logs. Staying informed of any security advisories from both platforms is also recommended. [Security Guide](#)
In the event of a security breach, how will the integration affect our response and remediation processes?
In case of a breach, fast action is crucial. The integration’s design allows for quick identification of impacted data volumes. Both HubSpot and Jira offer resources and support for breach response, which should be included in your incident response plan. [Security Guide](#)