Important Update Effective February 1, 2024!
Due to recent changes in Jira and Confluence, we've made the tough decision to discontinue the OpenID Connect (OIDC)/OAuth app and no longer provide new versions for the newest Jira/Confluence releases as of January 31, 2024.
This is due to some necessary components no longer shipping with Jira/Confluence, which would require some extensive rewrites of the OIDC App.
Important Update! This app will be discontinued soon!
Due to recent changes in Jira, which no longer ships with some components required for our Read Receipts app to run, we've made the tough decision to discontinue the app, as of Februar 5, 2025.
Important Update! This app will be discontinued soon!
We've made the tough business decision to discontinue the app, as of January 11, 2025.
Installation Guide
What are the prerequisites for installing HubSpot CRM for Jira?
Before installing, ensure you have admin access to both your Jira Cloud instance and your HubSpot account to facilitate a smooth integration process.
How do I initiate the installation of HubSpot for Jira integration?
The installation can be initiated from the Atlassian Marketplace. Search for the HubSpot CRM for Jira app and select 'Install'. [Installation Guide](https://wiki.resolution.de/doc/embed-hubspot-for-jira/installation)
Is there a specific Jira version required for the installation of this integration?
The HubSpot for Jira integration is designed specifically for Jira Cloud.
Do I need to make any specific configurations in HubSpot before installing the integration?
No, however, when creating the connection between Jira and HubSpot, users have to ensure that they select the relevant HubSpot fields that they want to be able to access when using HubSpot for Jira.
How can I verify if the installation was successful?
Users will be able to see if the installation was successful if they can access the app when navigating to "Apps" from the dropdown menu. Once the user can access the app they need to create the connection between Jira and HubSpot from the configuration page - once this is successfully done, a "Success" notification will appear.
Will installing HubSpot CRM for Jira affect my existing HubSpot or Jira setups?
No, the installation of HubSpot CRM for Jira does not affect existing HubSpot for Jira setups.
Is there an installation fee or is the integration free to install?
No, there is no installation fee. The app is free for Jira instances with less than 10 users, for instances with more than 10 users there will be a monthly fee based on the amount of users in the Jira instance, the pricing structure can be found on the Atlassian Marketplace under the HubSpot for Jira app listing.
Can I install the HubSpot CRM for Jira integration without administrator access?
No, administrator access to both your Jira Cloud and HubSpot accounts is required to manage the integration permissions and settings.
What support is available if I encounter issues during the installation?
For troubleshooting installation issues, users have access to both the app's documentation and our support service.