Important Update Effective February 1, 2024!
Due to recent changes in Jira and Confluence, we've made the tough decision to discontinue the OpenID Connect (OIDC)/OAuth app and no longer provide new versions for the newest Jira/Confluence releases as of January 31, 2024.
This is due to some necessary components no longer shipping with Jira/Confluence, which would require some extensive rewrites of the OIDC App.
Important Update! This app will be discontinued soon!
Due to recent changes in Jira, which no longer ships with some components required for our Read Receipts app to run, we've made the tough decision to discontinue the app, as of Februar 5, 2025.
Important Update! This app will be discontinued soon!
We've made the tough business decision to discontinue the app, as of January 11, 2025.
Integration Benefits
How does linking Jira issues to HubSpot CRM records benefit my workflow?
Linking Jira issues to HubSpot CRM records streamlines communication between sales and development teams, ensuring that customer feedback and issues are directly and quickly addressed, enhancing customer satisfaction and teamwork efficiency. [Integration Benefits](#)
Can the HubSpot for Jira integration improve project visibility across departments?
Yes, the integration improves project visibility by allowing team members from sales, marketing, and development to access up-to-date information on projects and customer interactions, fostering better interdepartmental collaboration. [Integration Benefits](#)
How does the integration affect response times to customer issues reported in Jira?
By linking Jira issues with HubSpot CRM records, customer service representatives can quickly access customer details, issue histories, and previous interactions, leading to faster and more personalized responses to issues. [Integration Benefits](#)
Does the integration help in aligning sales and marketing efforts with product development?
Absolutely, the integration aligns sales and marketing efforts with product development by providing transparent access to product issues and customer feedback, allowing for more informed sales strategies and product improvements. [Integration Benefits](#)
How can the integration reduce data silos between customer service and development teams?
The integration reduces data silos by ensuring that both customer service and development teams have access to the same customer data and project statuses, promoting unified decision-making and strategy development. [Integration Benefits](#)
Can integrating HubSpot with Jira help in tracking customer satisfaction and feedback?
Yes, tracking customer satisfaction and feedback is streamlined with the integration as every Jira issue linked to HubSpot can be directly associated with customer records, enabling easy tracking and analysis of customer satisfaction over time. [Integration Benefits](#)
What impact does the HubSpot for Jira integration have on the time spent managing customer issues?
The integration significantly reduces the time spent managing customer issues by automating the flow of information between HubSpot and Jira, allowing for quicker issue resolution and more time spent on proactive customer engagement. [Integration Benefits](#)
How does integrating HubSpot with Jira aid in identifying trends in customer issues or requests?
By creating a centralized database of customer issues and requests linked directly from Jira to HubSpot, teams can easily identify and analyze trends over time, aiding in strategic planning and product improvement efforts. [Integration Benefits](#)
Does the integration offer any benefits in terms of reporting and analytics capabilities?
Integrating HubSpot with Jira enhances reporting and analytics by aggregating data from both platforms, giving teams comprehensive insights into customer interactions, product issues, and project progress. [Integration Benefits](#)
How can the HubSpot for Jira integration facilitate better team collaboration and communication?
The integration facilitates better team collaboration and communication by providing a shared view of customer data and project statuses, ensuring all team members are informed and can contribute effectively to discussions and decisions. [Integration Benefits](#)