In order to prevent conflicts between two or more rules that could otherwise apply to the same issue, Out of Office allows users to define what source should prevail.

​This article describes how to prioritize between different sources, when multiple integrations are creating out of office rules.

In the example below, there are 4 sources for rules:

• Manual entries

• Slack

• Outlook

• Tempo

• Click on the Source Priority button

• The dialog will display the sources that are currently connected.

• Drag and drop sources to arrange them in the order that you desire

• Don't forget to click save when done!

• Finally, check the resulting table to ensure that the order has the desired effects.

Don't forget

It's important to note that:

• Rules are ordered by status first, priority second. Active rules will always be at the top, followed by scheduled rules.

• Active rules will stop working at the first All projects rule in the list, with the remaining active rules not going into effect.

Keep reading: Criteria for prioritizing rules in case of conflict